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FREQUENTLY ASKED QUESTIONS
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Can I order something in a size or finish not listed?Absolutely. Simply get in touch and let us know what you have in mind. We are always happy to look at bespoke items.
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How long will my order take to arrive?Table orders will take 8-10 weeks to deliver - these are all made to order and during busy periods the lead times may increase. We will confirm this when you place your order. Smaller items may be up to two weeks, but we will endeavour to ship these as quickly as possible. We make everything to order, so do please bare with us. The wait will be worth it!
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Can I visit Yaffle & Bosk?Visitors are welcome, but strictly on a pre-arranged basis. We do have a small display area within our workshop, but there may be times when visiting is simply not practical.
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Do you have a showroom?Not as such. But, we are working on a display space within the workshop. You are very welcome to stop by for a visit where they'll always be a table or two to view along with builds in progress and plenty of lovely local timber. Please do contact us in advance to arrange a suitable time.
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Where do you source your timber?We buy all our hardwoods from local sawmills. It is all native to the UK with as minimal a footprint as possible.
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Do you really make all your products?The simple answer is, yes! Although we have to buy in some components, everything is either made by us or made for us in the UK. Beyond our own range we will soon also be showcasing other amazing local makers. Watch this space!
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Can I talk to Yaffle & Bosk?Yes, but we would advise emailing or filling in our online form in the first instance. As a busy workshop phone calls can't always be answered immediately (voicemails will of course be picked up). We will do our very best to answer all enquiries as quickly as possible.
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How will my item be delivered?This very much depends on the size, but we now send our tables out on a dedicated van service (no 3rd party goods, no random couriers). Although this comes at a cost we have decided your beautiful table arriving on time, in mint condition, and with minimum horrible packaging can't be compromised. To make this economical this is a one man service, so help will be required when unloading. Please bare this in mind when ordering and remember our tables are solid and heavy. We can arrange a second person on your delivery but there will be an additional fee - please contact us for more details.
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